"When making any substantial investment we look for more than
just a good product, we look for companies who share our values. We want to work with other local businesses with ties to this community and who like developing true, long-term relationships.
We're a service company, so we also look to companies that make excellent customer service a company-wide commitment. Communication Systems excels in all these areas.
We have been with Communication Systems almost since our business's inception 16 years ago and have been consistently impressed with its service, its products, and its staff. There aren't many companies these days that
inspire the kind of company loyalty Communication Systems seems to inspire. When we upgraded our original phone network to a new network when our phone system was struck by lightning, the upheavals
seemed less so when the same familiar faces helped us through the transition. It has truly been an old-fashioned business relationship--with the emphasis on relationship.
Communications Systems has really worked with us, listening to our needs and helping us plan long term. Not only have they helped us to keep our telecommunication costs down--we've only upgraded our
phone system once in 16 years despite our constant growth--they have also made sure our systems have been perfect fits. Our systems have always been flexible and left a little elbowroom for growth,
without straddling us with something over powerful and underused."
B & B Office Products
Michelle Gould
Director of Operations
"When I selected Communication Systems, I was looking for a company that was knowledgeable of all the updated equipment so
that in years to come, if I wanted to add voicemail, phone paging, or increase the size of the phone system, it would be able to grow with our company. We have experienced all of these options and
Communication Systems has helped us do so.
We updated our system in the Orlando branch using ComSys because of the relationship that has been established over the
years. They have installed a new voicemail and phone paging system and are able to access our system (remotely from Gainesville) so if there are problems, this is saving us time and money in itself.
They have been thorough in their training and responsive in their service. I feel they are a personable company that handles their business professionally. With our enormous growth in the last five years,
ComSys has helped us through it with their communications expertise."
Busby Cabinets
Debbie Busby
Co-owner
"Children's Home Society has been very pleased with the service we have received from Communication Systems, Inc. As a not-for-profit company, we must have a minimum of three bids for
services and equipment we purchase to ensure we make the best use of our limited resources. Therefore, initially, price and value were significant factors in our selection. The staff at ComSys has
been very dedicated to making sure the systems we purchased met our needs and fit our budget. Training was provided to help the staff make the best use of the technology. We try to stay with
vendors who are willing to go the extra mile to help us use our resources efficiently so as to enable us to focus on meeting the needs of the children we serve. ComSys
has proven to be just such a vendor, and therefore we have relied upon them to provide phone systems for 4 of our offices."
Children's Home Society
Shelly Katz, ACSW
Executive Director
"I am not much for quotes, but to be honest I am really impressed
with the professional level of staffing ComSys employs. Your company is always quick to respond, and completes the project on time and within budget. ComSys has interfaced and dealt with
our phone company on add/moves/changes and has always worked to resolve the problem and handle it professionally. Our company has offices all around the state, so finding a service
company that can handle the work load, and respond to any of our locations quickly is a must, the choice for us is clear: Communication Systems, Inc."
E.C.T. - Gainesville
Mike Remer
Information Systems Manager
"I just wanted to let you know what an outstanding job that
the people from Communication Systems Inc. have been doing. In all of the years that I have been dealing with computer cable installers, these guys are the best. They
have provided a very professional installation service. Just thought that you would like to know."
E.C.T. – Tampa
Ronald G. Thomas
Associate Scientist
"ComSys IS our telecommunications network. Back when we had one phone line and grew to three phone lines, ComSys was there
for us. George helped install the Onyx system when we grew again. ComSys has helped us deal with BellSouth and the Onyx system is still going strong for us today - 15 years later! Yvonne
Stevens and Don Bugos were a big help in designing and implementing a system that met our needs then and the system still meets our needs today. When we went to voice mail, Don was
instrumental in putting together a script that works for us...we love the Perfect Voice system!
We were looking for personal attention and a good price. Communication Systems gave us their
undivided attention and great technical service. Don and Yvonne worked until our system worked for us! It's not just the sale, but service after the sale that sets Communication Systems apart. They are always
there, but not pushy! Thanks to you all!"
Fringe Benefits
Dorothy McCawley
Director
"ComSys helped us move into the 21st Century (finally!) with the
voice automated-answering and voicemail system. With 30 plus employees, the majority spent most of their time in the field, and our receptionist was always stuck taking messages--forcing other
administrative staff to also answer the telephones. Voicemail not only freed our receptionist, but it also released our administrative staff to fully concentrate on providing support to project managers.
No more lost messages and no more mistaken messages because the caller spoke to fast.
The most important attribute our company was looking for was telephone equipment ease of use and
support. And SUPPORT. We needed support! I would like everyone in the community to know that Communications Systems Inc. stands by you. They stay with you! They support you! They didn't just sell
us a telephone system and run. They quizzed us to find out what we really needed in a telephone system, not just what we thought we wanted. Years later we have a system that is still up-to-date and
fully upgradeable if we choose. They always make you feel like your first on their list. A few years ago we had a problem with lighting striking our building (it didn't help that we had a huge communications tower
behind us which turned our building into a giant lighting rod). Each time we were down ComSys was on the scene getting us back up immediately. It's great to know you have that kind of support. ComSys truly
understands, even if you don't realize it, that the most important part of any business is the telephone. Without it, you cannot reach customers and clients, the very lifeblood of your business."
Ingley, Campbell, Moses & Assoc.
Deborah Velazquez
Office Manager
"I honestly do not see how any other company can sell a system if
they have to go head to head with Margarita Purvis. She asked us penetrating questions, which clearly showed us the configuration, capacity, and capabilities we needed in our system. The quality of
the references she furnished us with definitely gave us the confidence we needed to go forward with the purchase and installation. Her direct involvement in the installation made the
whole process invisible and problem free for our customers. She is a marvelous trainer and won over our people who did not want to be at the training session. Our employees are increasingly using
more of the system's capabilities. As a result of her training sessions we have very few questions for her now, but when we do she immediately responds with an answer that a layman can understand.
In closing, I would recommend your company to anyone and let them know I got more (and better) service than I had bargained for."
Southern Precast, Inc.
John True
Controller
"The network that Communication Systems designed has been
invaluable in helping us establish a multi-purpose internal and external communication system. The most important attributes we were looking for when we selected our telecommunications vendor
were: longevity, dependability, and technically up to date. Our relationship with Communication Systems has been a partnership that has helped us grow and change over the years with an eye
towards modernization and cost control."
StorterChilds Printing, Inc.
John Childs
President
"I have been meaning to write you a letter for a while now. I wanted to let you know what great employees you have (from start to finish).
Brian hung in with us through all of our changes, never loosing patience. Even after the sale, he helped us with the little problems we may have had and didn't seem to mind my frantic phone calls at 4:59pm.
Having purchased a phone system for a past practice that I managed, I am very familiar with the co-called "training" of one of your competitors. They went around to
each employee and said, "push this button, push that button, now your on your own". Margarita is very organized, also very patient, and very in-depth without being monotonous. She handled our technological
ineptness with grace. Ralph is also incredible. He immediately came to help us even when our major problem was due to the local carrier. He is very comforting when we have problems. I can not forget to
mention Joel He did a great job.
You need to let me know what you put in your office water cooler that creates such impressive employees. Take Care."
Lonn McDowell
Administrator
Interventional Cardiologists of Gainesville
"When making any substantial investment we look for more than
just a good product, we look for companies who share our values. We want to work with other local businesses with ties to this community and who like developing true, long-term relationships.
We're a service company, so we also look to companies that make excellent customer service a company-wide commitment. Communication Systems excels in all these areas.